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Frequently asked questions

Good things take a little time, but not too long ⭐

Typically dispatched within 1-2 working days.
Dispatched orders are usually delivered 3-7 working days.
Shipping might get longer
depending on your location
We only work with reliable shipping partner like Bluedart and DTDC to ensure all order reach safely and on-time.

Shipping Cost: ₹0. We like your money better spent on clothes. 😉

Yes, we do. But prepaid orders get priority love and faster processing 💚

Just raise a request through our Return/Exchange Portal, or email us at care@situofficial.com and we’ll help you.

Once your order ships, we’ll send a tracking link via WhatsApp/email so you can follow your outfit’s journey to you.

Returns & Exchanges

• Request within 7 days of delivery at Exchange/Return Portal
• Items must be unused with original tags
• ₹79 reverse pickup fee applies (non-refundable)
• One return or exchange per order
• Final sale / last pieces are not eligible